3 easy ways to return or exchange 1. EXCHANGE OR RETURN IN-STORE Come see us with the items that didn’t work out & your original receipt for store credit or a full refund. Come see us with the items that didn’t work out & your original receipt for store credit or a full refund.* 2. EXCHANGE ONLINE Get your free online exchange started here. 3. RETURN BY MAIL Ship your return using the USPS label we sent with your order. Your refund, less a $7 shipping fee, will process once your return is received. Ship your return using the return label we sent with your order. Your refund, less a €5 delivery fee, will process once your return is received. Ship your return using the return label we sent with your order. Your refund, less a £5 delivery fee, will process once your return is received. Ship your return using the return label we sent with your order. Your refund, less a $7 shipping fee, will process once your return is received. Read our full Exchange & Return Policy here. *Orders can be returned at a store in the same country where the order was delivered, excluding orders shipping to Austria, Denmark, Poland, Sweden and the United Kingdom.