Online Returns & Exchanges
Online Return & Exchange Policy
If you are not satisfied with your purchase, return it to us for an exchange or refund, subject to the following terms.
Return or Exchange of Merchandise Purchased Online
Important Return Information
We refund any merchandise in resalable condition with a copy of your original invoice to the original payment method if mailed to the address listed above.
If you paid for your online order with PayPal and return it to a store, you will receive a merchandise credit.
Merchandise must be returned in its original individual packaging where applicable (e.g. fragrance, shoe, or accessory boxes, etc.).
If you are shipping within the continental US, you can use the SmartLabel™ that was included at the bottom of your invoice. There is a $7.00 charge to use this service. This will be deducted from your refund.
If you choose to use your own carrier you will be responsible for return shipping costs.
Orders placed on this site cannot be returned or exchanged at stores outside the US.