Terms and Conditions

Customer Initiated Order Cancellation:

Prior to shipment of your order, you may cancel your order at any time by emailing us at Hollister_orderservice@HollisterCo.com or calling our Customer Service Department at 1-866-426-1285. If your order has already shipped, you may return your order in accordance with our return policy.

Hollister Co. Initiated Order Cancellation:

Although it is rare that it would be necessary for Hollister Co. to cancel an order, we reserve the right to deny any orders from a customer where the following situations arise:


Questions/Contact Us

If you have any questions, comments or concerns regarding our order cancellation policy or if you feel your order was cancelled in error, please contact us at: Hollister_Orderservice@HollisterCo.com.