Updated: April 2010

We provide this summary of what information Hollister Co. collects from you and for what purposes we use that information.

The information you provide online at HollisterCo.com (our "Website") is processed by Abercrombie & Fitch Fulfillment Company.

The information that you provide in our UK store or when you apply for a job in the UK is processed by Hollister Co. (UK) Ltd and/or Abercrombie & Fitch Stores, Inc.

In this privacy policy, "we", "us" or "our" refer to either Abercrombie & Fitch Fulfillment Company, Hollister Co. (UK) Ltd and/or Abercrombie & Fitch Stores, Inc., as the context may require.

This policy will more specifically address the personal data we collect, use and disclose, which generally includes your name, home address, telephone number, e-mail address, billing and account information and other information incidental to our providing goods and services to you.

While not personal data, we gather navigational information about where visitors go on our Website. This information allows us to see which areas of our Website are most visited and helps us improve the quality of your online experience by recognising and delivering more of the most desired features and services. Additional information, which is not personal data (for example, domain type, browser version, service provider or your IP address) may also be collected by us, which will provide us with information regarding the general use of our Website.

If you complete a general "Contact Us" form on our Website (for example to comment on or ask questions about our merchandise), we may collect your name, e-mail address, telephone number, mailing address and any information that you provide in the text of your message.

If you sign up for our mailing list, you will be asked to provide your e-mail address. Signing up for our mailing list enables you to receive information about products that we, and our affiliates, provide via e-mail. Our affiliates are: Abercrombie & Fitch, abercrombie, and Gilly Hicks.

When an online user sends an Electronic Postcard, or e-mails an item to a friend from our Website, the designated recipient will receive the sender's name and e-mail address, as well as any information entered into the message by the sender. We do not retain or review the names or e-mail addresses of the sender or recipient, which are provided in an Electronic Postcard, or E-mail-A-Friend. Likewise, we do not retain or review any information provided in the message content. You should not send Electronic Postcards or items to friends unless you believe your friend would be interested and want to receive the information.

When an online user purchases a Gift Box they have the option to add a message. We do not retain or review any information provided in the message content for the Gift Box messages. When an online user chooses to send an E-Gift Card, the recipient will receive the sender's name and amount of the E-Gift Card as well as any information entered into the message by the sender. We do not retain or review any information provided in the message content for the E-Gift Card messages and we do not add the name of the recipient of an E-Gift Card to our marketing e-mail list.

When you visit our Website, you have the option of creating a wish list to send to your friends and family (a "Wish List"). If you send a Wish List, your friends and family who receive the Wish List will be able to see your desired items, as well as make purchases directly off of that list. When you find an item in our online store that you want, you can click "Add to Wish List." You can then forward the Wish List by providing the e-mail address(es) of your recipient(s). The requested recipient(s) will receive an e-mail which will link to your Wish List. You should not send Wish Lists to your friends or family unless they would be interested and want to receive the information. The e-mail address information of your recipient(s) is not collected or used for any promotional purposes by us or our affiliate companies, nor is such information rented, sold, or exchanged with third parties. Recipients of a Wish List, however, will have the opportunity to elect to sign up to receive e-mails from us and, if they do so, we will then use their e-mail address to send them information about our products and promotions.

If you purchase merchandise through our Website, we will gather your personal data (i.e. name, billing and shipping address information, e-mail address, telephone number and payment card information), as well as information about your purchases on our Website, which we may combine with your store purchase information.

When you purchase merchandise from our stores, we collect your name and transaction information related to your purchase (i.e. items purchased, the price you paid, the payment method you used, which may include your credit card, charge card or debit card number or, if you paid by cheque, your bank account number, your address and cheque guarantee card number). We may also request that you provide your telephone number and/or e-mail address.

When you return or exchange merchandise we collect personal data such as your name, address and telephone number.

We may use video surveillance in our stores, and if we do, we will collect a visual image of your visit.

If you want to work for us, you can submit a curriculum vitae or resume online or fill out an employment application at one of our stores. When you fill in an employment application, we will collect personal data such as your name and contact details. We will use this information to evaluate you as a candidate for the position that you applied for and any other positions that we consider you may be suitable for and to contact you about these positions.

We use the information collected through our Website, in our stores or from you when you apply for a job for the following purposes:

To understand your needs and preferences, and develop, market, sell or provide products and services, and possibly to conduct surveys, research and evaluations.

To complete your transaction for our goods or process your return or exchange.

To manage and develop our business and operations and those of our affiliated companies, administer accounts that you have set up with us and/or collect and process payments made by you to us.

To detect, and protect us, our affiliates and other third parties against negligence, fraud, theft and other illegal activities and to audit compliance with our and their internal policies.

To conduct appropriate anti-fraud checks in which the personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.

To comply with administrative, tax, investigative or other audit requirements or any other legal or regulatory disclosure requirements.

As permitted under any applicable laws, rules and regulations in connection with our supply of goods and services to you.

As permitted by applicable laws, rules and regulations, and to comply with any legal or regulatory requirements.

If you submit a curriculum vitae or resume or fill out an employment application, we will use the information you provide for the purpose of evaluating you as a candidate for the position that you applied for and any other positions that we consider you may be suitable for and to contact you about these positions.

The information you provide when e-mailing an item to a friend or using the Wish List and Electronic Postcard features of our Website is not used for promotional purposes by us or our affiliated companies, nor is such information sold or provided to third parties.

We do not sell, or grant rights to third parties to use, your e-mail address.

Please note, if you request to be removed from our e-mail marketing list, you may still receive e-mail confirmations from us regarding any orders placed by you on our Website.

We do not sell, or grant rights to third parties to use, your postal address.

Please be aware that we may use third parties to provide services to us or on our behalf, such as fulfilling orders, processing payments, monitoring site activity, conducting credit reference checks, serving site content, organising information, conducting surveys, evaluating potential models and administering e-mails, drawings, or contests. Such third parties may have access to your personal data to provide services to us or on our behalf, but may not use your information for any other purpose.

You should also be aware that we may disclose specific information about you if we are required, or we genuinely believe that we are required, to do so by law or if we reasonably consider that it is necessary to protect the users of our Website. In the event that we, or our parent company, is acquired by a new owner, or if following a reorganisation of our corporate group we become part of one of our affiliates, your information may be transferred to a new owner, or another of our affiliates, as part of our assets. If this occurs, we will take all reasonable steps to ensure that our new owner or the affiliate which we become part of will use your personal data only in accordance with the terms of this privacy policy.

We may disclose the information that you provide to us (including, without limitation, your personal data) to any member of our group, which means our subsidiaries, our ultimate holding company and the subsidiaries of our holding company.

All of the information that you provide to us is sent directly to us in the United States. We store and process your personal data and any other information that we collect from you in the United States and in the United Kingdom. Our third party service providers, as they may be from time to time, who provide order delivery, payment processing, website monitoring, fraud prevention and/or e-mail delivery services to us may also store and process your personal data in the United States or in the United Kingdom. We, and our third party service providers mentioned above, may need to disclose your personal data that we store in the United States or the United Kingdom if required to do so under any applicable laws, rules or regulations.

We use a browser feature known as a "cookie", which assigns a unique identification to your computer. Cookies are typically stored on your computer's hard drive. Information collected from cookies is used by us to evaluate the effectiveness of our Website, analyse trends and administer our Website. The information collected from cookies allows us to determine such things as which parts of our Website are most visited and difficulties our visitors may experience in accessing our Website. With this knowledge, we can improve the quality of your experience on our Website by recognising and delivering more of the most desired features and information, as well as by resolving access difficulties. In addition, we use cookies to help keep track of items you put into your shopping cart and to tell us whether your computer has been used to visit our Website in the past. We also use cookies and/or a technology known as web bugs or clear gifs, which are typically stored in e-mails to help us confirm your receipt of, and response to, our e-mails and to provide you with a more personalised experience when using our Website.

We use third-party service provider(s), to assist us in better understanding the use of our Website. Our service provider(s) will place cookies on the hard drive of your computer and will receive information that we select that will educate us on such things as how visitors navigate around our Website, what products are browsed and general purchasing information. Our service provider(s) analyses this information and provides us with aggregate reports. The information and analysis provided by our service provider(s) will be used to assist us in better understanding our visitors' interests in our Website and how to better serve those interests. The information collected by our service provider(s) may be linked to and combined with information that we collect about you while you are visiting our Website. Our service provider(s) is/are contractually restricted from using information they receive from our site other than to assist us.

By submitting personal data to us, you are agreeing that we may collect, use and disclose your personal data in accordance with the purposes and uses identified in this privacy policy.

If you do not wish to receive e-mails from us, please click here to unsubscribe from receiving our e-mails.

Please note, if you request to be removed from our e-mail marketing list, you may still receive e-mail confirmations from us regarding any orders placed on our Website.

If you do not wish to receive marketing materials from us via regular postal mail, please click here and tell us to remove you from our postal mailing list, including the postal address you wish to have removed.

If you would like to deactivate our ability to analyse your anonymous browsing and purchase behaviour through the use of this service you may deactivate the setting on your web browser which allows you to accept cookies. However, if you choose to do this, you will be unable to use certain features of and services offered on our Website, including making purchases from our online store.

Upon your written request, we will inform you of the personal data relating to you that we hold and the use and general disclosure of your personal data. We will also give you a copy of the personal data we have retained. There may be a minimal charge for accessing your personal data.

Please send your written request to the mailing address provided under "Questions About Privacy" below. In your written request, please include your name, address and e-mail address so that we may verify whether we retain any personal data about you.

Our Website is not directed at children under the age of 13, and no one under the age of 13 should provide personal data on our Website.

For your convenience and enjoyment, our Website may contain links to other websites operated by third parties ("Third Party Sites"). We do not monitor and are not responsible for the privacy practices or the content of such Third Party Sites. We would urge you to review the privacy policies of each Third Party Site to ensure that you are comfortable with the privacy policies and practices.

As we continue to offer our customers new and different types of content and services, we may revise this privacy policy to reflect the changes that we have made to our information collection, use or disclosure practices. We will notify you that we have revised our privacy policy by placing a notice on our Website. Should there be a material change to our information collection, use or disclosure practices, it will be applied only to information collected on a going forward basis.

We limit the number of employees that have access to the databases that contain personal information, and our employees are advised of the importance of confidentiality. As an added safeguard, we do not store payment card information with your registered online profile.

HollisterCo.com is designed to accept orders from web browsers that allow communication through Secure Socket Layer (SSL) technology, such as Mozilla Firefox 3.0+, Microsoft Internet Explorer 6.0+, and Apple Safari 3.0+. Additionally, some of the site content requires Adobe Flash Player 9.0 or later.

While we implement the above security measures on this site, you should be aware that 100% security is not always possible.

If you have any questions, comments or concerns regarding our privacy practices or our legal compliance with the UK Data Protection Act, please e-mail us at Privacy_Policy@HollisterCo.com or write to us at the address set out below:

Attn: Privacy Policy Manager
Abercrombie & Fitch Fulfillment Company
6301 Fitch Path
New Albany, OH 43054 USA