Shipping & Handling Rates

US and US Territories
Canada
International (Excluding Canada)

Delivery to the US and US Territories

Allow approximately 5-7 business days for Standard Delivery (for in-stock items).

S&H is based on total merchandise dollar amount before taxes.

Total Amount Standard
Delivery
Three Day
Delivery
Next Business
Day (Air)
Saturday
Delivery
$0 up to $50 $8 $13 $18 $28
over $50 up to $100 $10 $15 $20 $30
over $100 up to $300 $15 $20 $25 $35
over $300 up to $500 $20 $25 $30 $40
over $500 $25 $30 $35 $45

THREE DAY DELIVERY / NEXT BUSINESS DAY AIR:

Orders must be placed before 12 noon EST Monday-Friday.

SATURDAY DELIVERY

Orders must be placed before Friday - 12 noon EST. This service may not be available to some rural postal codes.

Three Day, Next Day and Saturday Delivery are not available for PO Boxes, APO/FPO addresses or outside of the Continental US.

Orders shipped to PO Boxes in Alaska, Hawaii, US Territories and APO/FPO addresses, please allow 2-3 weeks for delivery. For faster delivery, provide a residential or commercial address instead of a PO Box.

Gift Cards are shipped separately from other items in the order. There is no shipping charge for Standard Delivery service.

All backordered items will be shipped via Standard Delivery service at no additional charge.

For consumer protection, all orders are subject for review. On occasion, this may cause a slight delay in processing your order. Your patience is greatly appreciated.


Delivery to Canada


Allow approximately 5-7 business days for Standard Delivery (for in-stock items).

S&H is based on total merchandise dollar amount before taxes.

Total Amount Standard
Delivery
Two Day Air
Delivery
$0 up to $100 $15 $20
over $100 up to $300 $25 $30
over $300 up to $500 $30 $35
over $500 $35 $40

Canada Duties and Taxes:
Important: When you place an order with Hollister Co., you authorize our customs broker to act as your agent with Customs and Revenue Canada to clear merchandise and process all duties and taxes. Duties and taxes will be charged to your order at checkout.

We cannot ship Fragrances Internationally.

Gift Cards are shipped separately from other items in the order. There is no shipping charge for Standard Delivery service.

For consumer protection, all orders are subject for review. On occasion, this may cause a slight delay in processing your order. Your patience is greatly appreciated.

Canada Delivery Terms:

I. Canadian customers (and not Hollister Co.) will be the importers of record and will be responsible for the payment of all customs duties, including any duties, taxes and levies imposed on imported goods under the Customs Act, the Customs Tariff, the Excise Act, the Excise Tax Act, the Special Import Measures Act, the Export and Import Permits Act, or any other law relating to customs, as well as any penalties, interest or fines imposed under any of the aforementioned statues (the "Customs Duties").
II. Canadian customers (and not Hollister Co.) will be the importers of record and will be responsible for the payment of all applicable federal and provincial taxes, including federal Goods and Services Tax ("GST"), Provincial Sales Tax ("PST") and Harmonized Sales Tax ("HST") (the "Taxes").
III. When you place an order at www.HollisterCo.com, you authorize our customs broker to act as your agent with the Canada Customs and Revenue Agency ("CCRA") to clear merchandise and process all Customs Duties and Taxes, for which you are fully responsible as the importer of record. Duties and taxes will be charged to your order at checkout.
IV. In case of returns, simply affix the peel away return label to your package and return it to us using the carrier of your choice. Be sure to send it Shipping and Handling (S&H) prepaid; no CODs allowed. By using this label you authorize our customs broker to act as your agent with the Canada Customs and Revenue Agency ("CCRA") to clear merchandise and process all duty and tax refunds.
V. In the case of merchandise that Canadian customers return to Hollister Co., Canadian customers agree that CCRA will send any refund of Customs Duties and Taxes that were paid on the returned merchandise to the Customs Broker, and that Canadian customers will obtain the refund directly from Hollister Co.. Canadian customers hereby authorize the Customs Broker to endorse any such refund checks issued by Revenue Canada in their name to Hollister Co..
VI. Canadian customers will be responsible for all transportation, storage, and insurance costs (the 'Shipping and Handling (S&H) Fees') and will purchase the goods from Hollister Co. Ex Works ('EXW') or Free on Board 'FOB' New Albany, Ohio - i.e., ownership and the risk of loss or damage to the goods will pass to Canadian customers when Hollister Co. makes available or delivers the goods to the carrier.
VII. In case of loss, Canadian customers hereby authorize Hollister Co. to make a claim to the carrier on their behalf.
VIII. The merchandise total Canadian customers pay to Hollister Co. includes the Customs Duties, Taxes, and Shipping and Handling (S&H) Fees.
IX. By ordering goods from Hollister Co., I hereby authorize a licensed Canadian customs broker chosen by Hollister Co. to act as my agent, and to transact business with Canada Border Services Agency (CBSA) to clear my merchandise, account for applicable duties and taxes, to return merchandise to Hollister Co. and prepare and submit refund claims on my behalf for any merchandise that I return. I understand that CBSA will send any refund of duties and taxes that were paid on the returned merchandise to the broker, and that I will obtain the refund directly from Hollister Co.. In this connection, I also authorize the customs broker to endorse any refund cheque issued by CBSA in my name, so that Hollister Co. can be reimbursed.


Delivery outside the US and Canada

Allow approximately 5-7 business days for Standard Delivery (for in-stock items).

S&H is based on total merchandise dollar amount before taxes.

Total Amount Standard
Delivery
$0 up to $50 $40
over $50 up to $100 $45
over $100 up to $150 $50
over $150 up to $200 $55
over $200 up to $300 $60
over $300 up to $500 $75
over $500 up to $700 $90
over $700 up to $1000 $100
over $1000 $120
 
Important: Shipments made outside of the US and Canada may be subject to import duties and taxes, which are levied once your package reaches the country of destination and are the responsibility of the recipient.

We cannot ship Fragrances Internationally.

Gift Cards are shipped separately from other items in the order. There is no shipping charge for Standard Delivery service.

For consumer protection, all orders are subject for review. On occasion, this may cause a slight delay in processing your order. Your patience is greatly appreciated.